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Your perfect holiday.

Tailored to you, planned by me.

"Travel is the only thing you buy that makes you richer."

Welcome to The Cruise Concierge

An independent travel advisor under InteleTravel UK, ABTA membership P7384. InteleTravel UK are appointed agents of our ATOL-protected suppliers

At The Cruise Concierge, we understand that everyone's definition of a dream holiday is different. That's why we offer a range of services and options to ensure that your dream holiday is exactly what you want. From luxury accommodations to private tours, we'll work with you to create the perfect trip.

And because we're a full-service travel agency, we can take care of all the details for you. All you need to do is sit back, relax, and enjoy your dream holiday.

"Travel is the only thing you buy that makes you richer."

Welcome to The Cruise Concierge

An independent travel advisor under InteleTravel UK, ABTA membership P7384. InteleTravel UK are appointed agents of our ATOL-protected suppliers

At The Cruise Concierge, we understand that everyone's definition of a dream holiday is different. That's why we offer a range of services and options to ensure that your dream holiday is exactly what you want. From luxury accommodations to private tours, we'll work with you to create the perfect trip.

And because we're a full-service travel agency, we can take care of all the details for you. All you need to do is sit back, relax, and enjoy your dream holiday.

You'll have access to all types of holidays

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Our Latest Travel Articles

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Explore the Wonders of South Africa Today

April 01, 20248 min read

Explore the Wonders of South Africa Today

Are you ready to embark on an extraordinary adventure in the heart of Africa? South Africa, with its breathtaking landscapes, diverse wildlife, and vibrant cities, awaits your discovery. From exhilarating safari experiences in Kruger National Park to the iconic attractions of Cape Town and the cultural richness of Johannesburg, this African country offers a travel experience like no other.

Picture yourself encountering the magnificent "Big Five" in their natural habitat, exploring the vibrant culture of Johannesburg, basking on the sun-kissed beaches of Durban, or hiking up the majestic Table Mountain. South Africa is a destination that promises awe-inspiring moments and unforgettable memories.

South Africa Image

Key Takeaways:

  • South Africa is a diverse and captivating African country that offers a wide range of travel experiences.

  • The country is known for its wildlife diversity, with opportunities to see the "Big Five" and other unique species.

  • Cape Town provides a picturesque backdrop with attractions like Table Mountain, Robben Island, and the vibrant V&A Waterfront.

  • Johannesburg offers a rich cultural experience with its historical sites, museums, and bustling markets.

  • South Africa's natural landscapes, from the savannahs of Kruger National Park to the rugged coastline of the Garden Route, are breathtaking.

Unveiling the Beauty of South Africa's Provinces

South Africa is divided into nine provinces, each with its own unique attractions and experiences. Whether you're a nature enthusiast, a history buff, or an adventure seeker, there's something for everyone to explore in South Africa's diverse provinces.

Gauteng: Home to Johannesburg, Gauteng offers a mix of culture, history, and vibrant markets. Immerse yourself in the city's rich heritage by visiting historical sites and exploring traditional markets.

Western Cape: The Western Cape, with Cape Town as its highlight, showcases coastal charm and iconic landmarks. Ascend Table Mountain, visit Robben Island, and embrace the natural beauty of the Cape of Good Hope.

KwaZulu-Natal: Boasting stunning beaches, the Durban Botanic Gardens, and the Moses Mabhida Stadium, KwaZulu-Natal is a paradise for beach lovers and sports enthusiasts.

Eastern Cape: Rich in history and natural beauty, the Eastern Cape offers attractions like the breathtaking Blyde River Canyon and the diverse wildlife of Addo Elephant National Park.

Limpopo: Experience wildlife encounters and explore the scenic landscapes of Kruger National Park in Limpopo. This province is a haven for safari enthusiasts and nature lovers.

Mpumalanga: Discover the wonders of Kruger National Park and the picturesque landscapes of Mpumalanga, where breathtaking viewpoints and abundant wildlife await.

Northwest: Northwest is known for its Sun City Resort and game reserves, providing entertainment and wildlife experiences for visitors of all ages.

Free State: Head to the Free State and explore the Golden Gate Highlands National Park, known for its sandstone cliffs and hiking trails.

Northern Cape: The Augrabies Falls and the Kgalagadi Transfrontier Park await in the Northern Cape, offering awe-inspiring natural beauty and wildlife encounters.

Each province in South Africa has its own unique charm and attractions. Beyond the popular tourist destinations, delve into the beauty and diversity of South Africa's provinces for an unforgettable adventure.

Johannesburg's Mosaic of Culture and History

Johannesburg, the largest city in South Africa, invites you to immerse yourself in its rich tapestry of culture and history. From exploring significant historical sites to indulging in vibrant markets and shopping centres, Johannesburg has something for everyone.

South Africa Image

Discover the Apartheid Museum and Historical Sites

A journey to Johannesburg is incomplete without a visit to the renowned Apartheid Museum. This influential museum offers a profound insight into South Africa's past and the courageous fight against apartheid. Gain a deeper understanding of the country's struggles and triumphs as you explore this important historical landmark.

For further exploration into Johannesburg's history, embark on a visit to the Hector Peterson Memorial, a poignant tribute to the victims of the Soweto Uprising. Additionally, Constitution Hill provides a fascinating glimpse into South Africa's path towards democracy.

Experiencing Johannesburg's Vibrant Markets and Shopping Centres

Immerse yourself in the bustling energy of Johannesburg's vibrant markets, where you'll discover a treasure trove of unique artworks, crafts, and locally-made products. Visit the Rosebank Sunday Market for an eclectic shopping experience or head to the Neighbourgoods Market for a diverse range of culinary delights.

If upscale shopping is more to your taste, Johannesburg boasts an array of world-class shopping centers. Indulge in a shopping spree at Sandton City Mall or explore the premier Mandela Square Shopping Centre, both offering an exceptional retail experience.

Attractions for Families and Solo Travellers Alike

Johannesburg caters to the diverse interests of visitors, making it an ideal destination for families and solo travellers alike. Families will love exploring the Johannesburg Zoo, home to a wide variety of animals and offering educational experiences for all ages. The Market Theatre is another family-friendly attraction, providing wonderful theatrical performances and cultural experiences.

For solo travellers seeking unique experiences, Johannesburg offers a vibrant arts scene and an electrifying nightlife. Immerse yourself in the city's cultural offerings by visiting art galleries or attending live music performances. Dive into the pulsating beats and vibrant atmosphere of Johannesburg's nightlife, where you can dance the night away in trendy clubs and bars.

With its mosaic of culture and history, Johannesburg captivates travellers with its diverse range of attractions. Explore the city's rich past, meander through vibrant markets, and indulge in world-class shopping. Whether you're a history buff, a shopaholic, or a solo adventurer, Johannesburg promises an unforgettable experience for every type of traveller.

Cape Town's Coastal Charm and Iconic Landmarks

Cape Town is one of South Africa's most beautiful and vibrant cities, offering a mix of natural beauty and cultural attractions.

Ascending the Majestic Table Mountain

Ascending Table Mountain provides stunning panoramic views of the city and coastline. Visitors can hike or take a cable car to the top.

Visiting Robben Island and the Cape of Good Hope

Experience the historical significance of Robben Island, a UNESCO World Heritage Site, where Nelson Mandela was imprisoned. Then, make your way to the Cape of Good Hope, a must-visit landmark known for its scenic views and diverse wildlife.

Cultural Adventures at V&A Waterfront and Museums

Immerse yourself in the vibrant atmosphere of the V&A Waterfront, a hub of activity with its shops, restaurants, and cultural attractions. Don't miss the opportunity to explore Cape Town's museums, such as the Bo-Kaap Museum and District Six Museum, which provide insightful glimpses into the city's history and culture.

South Africa's Natural Wonders from Mountains to Oceans

South Africa is blessed with a diverse range of natural wonders that showcase its stunning landscapes. From majestic mountains to picturesque coastlines, the country offers a wealth of outdoor beauty for visitors to explore.

Discover the Blyde River Canyon

South Africa Image

The Blyde River Canyon, with its dramatic cliffs and scenic viewpoints, is a natural marvel worth exploring. Marvel at the breathtaking vistas and immerse yourself in the tranquility of this awe-inspiring destination. Whether you take a leisurely hike or simply soak in the panoramic views, the Blyde River Canyon is sure to leave a lasting impression.

Experience the Drakensberg Mountains

The Drakensberg Mountains offer a paradise for hiking enthusiasts. With their towering peaks, lush valleys, and cascading waterfalls, the Drakensberg Mountains provide endless opportunities to connect with nature. Lace up your hiking boots, breathe in the fresh mountain air, and embark on a memorable adventure amidst some of South Africa's most awe-inspiring landscapes.

Explore Tsitsikamma National Park

Located along the picturesque Garden Route, Tsitsikamma National Park showcases the best of South Africa's rugged coastline and lush forests. Immerse yourself in the natural beauty of this pristine park as you kayak through crystal-clear waters, hike among ancient trees, and witness the power of the ocean crashing against the shoreline. Tsitsikamma National Park is a haven for outdoor enthusiasts and nature lovers.

Encounter Wildlife at Kruger National Park

Kruger National Park is renowned for its incredible wildlife diversity, making it a must-visit destination for safari enthusiasts. Embark on a thrilling game drive and have the chance to spot the iconic "Big Five" – lions, elephants, rhinos, leopards, and buffalos – along with a myriad of other fascinating species. Immerse yourself in the untamed beauty of the African bush and create unforgettable memories at Kruger National Park.

Marvel at the Cango Caves

The Cango Caves, one of the oldest cave systems in the world, is a treasure trove of natural wonders. Explore the underground chambers adorned with stunning stalactites and stalagmites, and marvel at the intricate formations that have been sculpted over millions of years. A visit to the Cango Caves is a fascinating journey into the Earth's geological past.

South Africa's natural wonders span from mountains to oceans, offering visitors endless opportunities for outdoor adventures, scenic beauty, and unforgettable experiences. Whether you're captivated by breathtaking canyons, majestic mountains, stunning coastlines, diverse wildlife, or ancient caves, South Africa's natural wonders are sure to leave you in awe.

Conclusion

Embrace the diverse offerings of South Africa and plan your adventure today. This captivating African country has something for everyone, from wildlife encounters to cultural immersion. Experience the natural beauty of South Africa, with its picturesque landscapes, vibrant cities, and rich history.

Whether you're seeking an exhilarating safari adventure, relaxing coastal delights, or awe-inspiring scenic hikes, South Africa has it all. Immerse yourself in the diverse wildlife, vibrant cultures, and breathtaking landscapes that this remarkable destination has to offer.

Start planning your adventure in South Africa today and discover the wonders that await you. With its captivating wildlife, vibrant cultures, and stunning landscapes, South Africa is a destination that will leave lasting memories and create unforgettable experiences. Get ready to embark on an extraordinary journey through this diverse and enchanting country.

South Africa
blog author image

Coleman Cruise

Hello, I'm Coleman, your local Travel Consultant in Cardiff. I'm a fully certified Independent Travel Agent (ITA) affiliated with Inteletravel UK. As your Personal Travel Expert, tell me what you’d like from your holiday and I'll sort everything for you. Whatever you want, whatever your budget, I'll take care of it.

Back to Blog

Our Latest Travel Articles

blog image

Explore the Wonders of South Africa Today

April 01, 20248 min read

Explore the Wonders of South Africa Today

Are you ready to embark on an extraordinary adventure in the heart of Africa? South Africa, with its breathtaking landscapes, diverse wildlife, and vibrant cities, awaits your discovery. From exhilarating safari experiences in Kruger National Park to the iconic attractions of Cape Town and the cultural richness of Johannesburg, this African country offers a travel experience like no other.

Picture yourself encountering the magnificent "Big Five" in their natural habitat, exploring the vibrant culture of Johannesburg, basking on the sun-kissed beaches of Durban, or hiking up the majestic Table Mountain. South Africa is a destination that promises awe-inspiring moments and unforgettable memories.

South Africa Image

Key Takeaways:

  • South Africa is a diverse and captivating African country that offers a wide range of travel experiences.

  • The country is known for its wildlife diversity, with opportunities to see the "Big Five" and other unique species.

  • Cape Town provides a picturesque backdrop with attractions like Table Mountain, Robben Island, and the vibrant V&A Waterfront.

  • Johannesburg offers a rich cultural experience with its historical sites, museums, and bustling markets.

  • South Africa's natural landscapes, from the savannahs of Kruger National Park to the rugged coastline of the Garden Route, are breathtaking.

Unveiling the Beauty of South Africa's Provinces

South Africa is divided into nine provinces, each with its own unique attractions and experiences. Whether you're a nature enthusiast, a history buff, or an adventure seeker, there's something for everyone to explore in South Africa's diverse provinces.

Gauteng: Home to Johannesburg, Gauteng offers a mix of culture, history, and vibrant markets. Immerse yourself in the city's rich heritage by visiting historical sites and exploring traditional markets.

Western Cape: The Western Cape, with Cape Town as its highlight, showcases coastal charm and iconic landmarks. Ascend Table Mountain, visit Robben Island, and embrace the natural beauty of the Cape of Good Hope.

KwaZulu-Natal: Boasting stunning beaches, the Durban Botanic Gardens, and the Moses Mabhida Stadium, KwaZulu-Natal is a paradise for beach lovers and sports enthusiasts.

Eastern Cape: Rich in history and natural beauty, the Eastern Cape offers attractions like the breathtaking Blyde River Canyon and the diverse wildlife of Addo Elephant National Park.

Limpopo: Experience wildlife encounters and explore the scenic landscapes of Kruger National Park in Limpopo. This province is a haven for safari enthusiasts and nature lovers.

Mpumalanga: Discover the wonders of Kruger National Park and the picturesque landscapes of Mpumalanga, where breathtaking viewpoints and abundant wildlife await.

Northwest: Northwest is known for its Sun City Resort and game reserves, providing entertainment and wildlife experiences for visitors of all ages.

Free State: Head to the Free State and explore the Golden Gate Highlands National Park, known for its sandstone cliffs and hiking trails.

Northern Cape: The Augrabies Falls and the Kgalagadi Transfrontier Park await in the Northern Cape, offering awe-inspiring natural beauty and wildlife encounters.

Each province in South Africa has its own unique charm and attractions. Beyond the popular tourist destinations, delve into the beauty and diversity of South Africa's provinces for an unforgettable adventure.

Johannesburg's Mosaic of Culture and History

Johannesburg, the largest city in South Africa, invites you to immerse yourself in its rich tapestry of culture and history. From exploring significant historical sites to indulging in vibrant markets and shopping centres, Johannesburg has something for everyone.

South Africa Image

Discover the Apartheid Museum and Historical Sites

A journey to Johannesburg is incomplete without a visit to the renowned Apartheid Museum. This influential museum offers a profound insight into South Africa's past and the courageous fight against apartheid. Gain a deeper understanding of the country's struggles and triumphs as you explore this important historical landmark.

For further exploration into Johannesburg's history, embark on a visit to the Hector Peterson Memorial, a poignant tribute to the victims of the Soweto Uprising. Additionally, Constitution Hill provides a fascinating glimpse into South Africa's path towards democracy.

Experiencing Johannesburg's Vibrant Markets and Shopping Centres

Immerse yourself in the bustling energy of Johannesburg's vibrant markets, where you'll discover a treasure trove of unique artworks, crafts, and locally-made products. Visit the Rosebank Sunday Market for an eclectic shopping experience or head to the Neighbourgoods Market for a diverse range of culinary delights.

If upscale shopping is more to your taste, Johannesburg boasts an array of world-class shopping centers. Indulge in a shopping spree at Sandton City Mall or explore the premier Mandela Square Shopping Centre, both offering an exceptional retail experience.

Attractions for Families and Solo Travellers Alike

Johannesburg caters to the diverse interests of visitors, making it an ideal destination for families and solo travellers alike. Families will love exploring the Johannesburg Zoo, home to a wide variety of animals and offering educational experiences for all ages. The Market Theatre is another family-friendly attraction, providing wonderful theatrical performances and cultural experiences.

For solo travellers seeking unique experiences, Johannesburg offers a vibrant arts scene and an electrifying nightlife. Immerse yourself in the city's cultural offerings by visiting art galleries or attending live music performances. Dive into the pulsating beats and vibrant atmosphere of Johannesburg's nightlife, where you can dance the night away in trendy clubs and bars.

With its mosaic of culture and history, Johannesburg captivates travellers with its diverse range of attractions. Explore the city's rich past, meander through vibrant markets, and indulge in world-class shopping. Whether you're a history buff, a shopaholic, or a solo adventurer, Johannesburg promises an unforgettable experience for every type of traveller.

Cape Town's Coastal Charm and Iconic Landmarks

Cape Town is one of South Africa's most beautiful and vibrant cities, offering a mix of natural beauty and cultural attractions.

Ascending the Majestic Table Mountain

Ascending Table Mountain provides stunning panoramic views of the city and coastline. Visitors can hike or take a cable car to the top.

Visiting Robben Island and the Cape of Good Hope

Experience the historical significance of Robben Island, a UNESCO World Heritage Site, where Nelson Mandela was imprisoned. Then, make your way to the Cape of Good Hope, a must-visit landmark known for its scenic views and diverse wildlife.

Cultural Adventures at V&A Waterfront and Museums

Immerse yourself in the vibrant atmosphere of the V&A Waterfront, a hub of activity with its shops, restaurants, and cultural attractions. Don't miss the opportunity to explore Cape Town's museums, such as the Bo-Kaap Museum and District Six Museum, which provide insightful glimpses into the city's history and culture.

South Africa's Natural Wonders from Mountains to Oceans

South Africa is blessed with a diverse range of natural wonders that showcase its stunning landscapes. From majestic mountains to picturesque coastlines, the country offers a wealth of outdoor beauty for visitors to explore.

Discover the Blyde River Canyon

South Africa Image

The Blyde River Canyon, with its dramatic cliffs and scenic viewpoints, is a natural marvel worth exploring. Marvel at the breathtaking vistas and immerse yourself in the tranquility of this awe-inspiring destination. Whether you take a leisurely hike or simply soak in the panoramic views, the Blyde River Canyon is sure to leave a lasting impression.

Experience the Drakensberg Mountains

The Drakensberg Mountains offer a paradise for hiking enthusiasts. With their towering peaks, lush valleys, and cascading waterfalls, the Drakensberg Mountains provide endless opportunities to connect with nature. Lace up your hiking boots, breathe in the fresh mountain air, and embark on a memorable adventure amidst some of South Africa's most awe-inspiring landscapes.

Explore Tsitsikamma National Park

Located along the picturesque Garden Route, Tsitsikamma National Park showcases the best of South Africa's rugged coastline and lush forests. Immerse yourself in the natural beauty of this pristine park as you kayak through crystal-clear waters, hike among ancient trees, and witness the power of the ocean crashing against the shoreline. Tsitsikamma National Park is a haven for outdoor enthusiasts and nature lovers.

Encounter Wildlife at Kruger National Park

Kruger National Park is renowned for its incredible wildlife diversity, making it a must-visit destination for safari enthusiasts. Embark on a thrilling game drive and have the chance to spot the iconic "Big Five" – lions, elephants, rhinos, leopards, and buffalos – along with a myriad of other fascinating species. Immerse yourself in the untamed beauty of the African bush and create unforgettable memories at Kruger National Park.

Marvel at the Cango Caves

The Cango Caves, one of the oldest cave systems in the world, is a treasure trove of natural wonders. Explore the underground chambers adorned with stunning stalactites and stalagmites, and marvel at the intricate formations that have been sculpted over millions of years. A visit to the Cango Caves is a fascinating journey into the Earth's geological past.

South Africa's natural wonders span from mountains to oceans, offering visitors endless opportunities for outdoor adventures, scenic beauty, and unforgettable experiences. Whether you're captivated by breathtaking canyons, majestic mountains, stunning coastlines, diverse wildlife, or ancient caves, South Africa's natural wonders are sure to leave you in awe.

Conclusion

Embrace the diverse offerings of South Africa and plan your adventure today. This captivating African country has something for everyone, from wildlife encounters to cultural immersion. Experience the natural beauty of South Africa, with its picturesque landscapes, vibrant cities, and rich history.

Whether you're seeking an exhilarating safari adventure, relaxing coastal delights, or awe-inspiring scenic hikes, South Africa has it all. Immerse yourself in the diverse wildlife, vibrant cultures, and breathtaking landscapes that this remarkable destination has to offer.

Start planning your adventure in South Africa today and discover the wonders that await you. With its captivating wildlife, vibrant cultures, and stunning landscapes, South Africa is a destination that will leave lasting memories and create unforgettable experiences. Get ready to embark on an extraordinary journey through this diverse and enchanting country.

South Africa
blog author image

Coleman Cruise

Hello, I'm Coleman, your local Travel Consultant in Cardiff. I'm a fully certified Independent Travel Agent (ITA) affiliated with Inteletravel UK. As your Personal Travel Expert, tell me what you’d like from your holiday and I'll sort everything for you. Whatever you want, whatever your budget, I'll take care of it.

Back to Blog

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What Our Clients Are Saying

"Thanks to my advisor’s help, St. Lucia was a dream trip come true. It was great to know I had the best price, plus expert support along the way."

Sandra M

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Many thanks for arranging our recent holidays everything went without a hitch, excellent service from yourselves, and the hotels we stayed at were excellent.'

Ash T

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"Your advice has always been invaluable. Wouldn't dream of using anyone else as we like being treated as individuals not just another number."

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Bridgend

What Our Clients Are Saying

"Thanks to my advisor’s help, St. Lucia was a dream trip come true. It was great to know I had the best price, plus expert support along the way."

Sandra M

Cardiff

Many thanks for arranging our recent holidays everything went without a hitch, excellent service from yourselves, and the hotels we stayed at were excellent.'

Ash T

Newport

"Your advice has always been invaluable. Wouldn't dream of using anyone else as we like being treated as individuals not just another number."

Dan H

Bridgend

CONSUMER PROTECTION

ATOL – Air Travel Organisers Licence

All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. This website will provide you with information on the protection that applies in the case of each flight before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk ATOL protection does not apply to the other holiday and travel services listed on this website.

ABTA – The Travel Association

Book with Confidence. We are a member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available. Find out more at

https://abta.com/go-travel/before-you-travel/travel-tips/financial-protection-3

COMPLAINT DISPUTE RESOLUTION

If you have a problem whilst on holiday, this must be reported to the relevant principal/supplier or their local supplier or agent immediately. If you fail to follow this procedure there will be less opportunity to investigate and rectify your complaint. The amount of compensation you may be entitled to may be reduced or you may not receive any at all depending upon the circumstances. If you wish to complain when you return home, write to the principal/supplier. You will see the name and address plus contact details in any confirmation documents we send you. We will of course assist you with this if you wish- please contact your InteleTravel agent The Cruise Concierge copy Customer Services at [email protected]. If the matter cannot be resolved and it involves us or another ABTA Member then you have the option to use ABTA's ADR scheme, approved by the Chartered Trading Standards Institute, see www.abta.com.

ABTA MEMBERSHIP

Find out more HERE https://abta.com/find-a-memberInteleTravel.uk

is a Member of ABTA. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or https://abta.com/find-a-member

LINKS TO OTHER WEBSITES

On this site you will find links to other third party websites. These are for your convenience only and InteleTravel.uk or The Cruise Concierge is not responsible for the content of the third party site.

DATA PROTECTION, COOKIE & PRIVACY POLICY

Please see link to our Privacy Policy stating what data we collect and what the personal information will be used for, who it will be passed to, etc. You have the right to see the personal data we hold about you, and to request modification or deletion.

Cookies on the Website

This site uses cookies, as explained in our Privacy Policy. If you use this site without adjusting your cookies settings, you agree to our use of cookies.

Affiliation

The Cruise Concierge is an independent travel advisor under InteleTravel UK, ABTA membership P7384. InteleTravel UK are appointed agents of our ATOL-protected suppliers.

Copyright 2023 @ thetravelmarketinghub | Terms of Use | Agency Terms Of Business | Holiday Booking Conditions | All Rights Reserved | Privacy Policy

CONSUMER PROTECTION

ATOL – Air Travel Organisers Licence

All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. This website will provide you with information on the protection that applies in the case of each flight before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk ATOL protection does not apply to the other holiday and travel services listed on this website.

ABTA – The Travel Association

Book with Confidence. We are a member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available. Find out more at

https://abta.com/go-travel/before-you-travel/travel-tips/financial-protection-3

COMPLAINT DISPUTE RESOLUTION

If you have a problem whilst on holiday, this must be reported to the relevant principal/supplier or their local supplier or agent immediately. If you fail to follow this procedure there will be less opportunity to investigate and rectify your complaint. The amount of compensation you may be entitled to may be reduced or you may not receive any at all depending upon the circumstances. If you wish to complain when you return home, write to the principal/supplier. You will see the name and address plus contact details in any confirmation documents we send you. We will of course assist you with this if you wish- please contact your InteleTravel agent The Cruise Concierge copy Customer Services at [email protected]. If the matter cannot be resolved and it involves us or another ABTA Member then you have the option to use ABTA's ADR scheme, approved by the Chartered Trading Standards Institute, see www.abta.com.

ABTA MEMBERSHIP

Find out more HERE https://abta.com/find-a-memberInteleTravel.uk

is a Member of ABTA. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or https://abta.com/find-a-member

LINKS TO OTHER WEBSITES

On this site you will find links to other third party websites. These are for your convenience only and InteleTravel.uk or The Cruise Concierge is not responsible for the content of the third party site.

DATA PROTECTION, COOKIE & PRIVACY POLICY

Please see link to our Privacy Policy stating what data we collect and what the personal information will be used for, who it will be passed to, etc. You have the right to see the personal data we hold about you, and to request modification or deletion.

Cookies on the Website

This site uses cookies, as explained in our Privacy Policy. If you use this site without adjusting your cookies settings, you agree to our use of cookies.

Affiliation

The Cruise Concierge is an independent travel advisor under InteleTravel UK, ABTA membership P7384. InteleTravel UK are appointed agents of our ATOL-protected suppliers.

Copyright 2023 @ thetravelmarketinghub | Terms of Use | Agency Terms Of Business | Holiday Booking Conditions | All Rights Reserved | Privacy Policy